Our minimum order requirements depend on the product, but we typically prefer to work with full truck loads (FTL) for optimal efficiency. For specific details, please contact us at +31(0)20 754 28 08 and hello@epic-operations.eu

For a quotation request, please provide detailed information including the product name, quantity, packaging requirements, delivery location, and any specific terms or conditions you may have. Contact us at +31(0)20 754 28 08 and hello@epic-operations.eu

We usually require a 20-30% deposit, with the balance due when the goods are ready. However, our payment terms are flexible and can be discussed on a case-by-case basis to suit your needs. For more information, please reach out to us at: +31(0)20 754 2808 and hello@epic-operations.eu

We adhere to basic delivery terms according to Incoterms, including EXW, FCA, DAP, and CFR. We are also able to work with other delivery terms based on Incoterms 2020, depending on your specific requirements. Contact us at: +31(0)20 754 28 08 and hello@epic-operations.eu

Yes, we can provide samples if you are not familiar with the product, allowing you to evaluate quality before placing a bulk order. Please get in touch with us at: +31(0)20 754 28 08 and hello@epic-operations.eu

We deliver worldwide. We can efficiently manage truck, sea, and air deliveries to any destination. For more information, contact us at: +31(0)20 754 28 08 and hello@epic-operations.eu

We provide customer service and documentation support in multiple languages to accommodate our diverse clientele. Our team is proficient in Dutch, German, English, Serbian, Spanih, Polish, Russian and other languages based on customer needs.

Yes, you can schedule a meeting or visit our office. Please contact us in advance at +31(0)20 754 28 08 or hello@epic-operations.eu to arrange a convenient time. 

Yes, we offer bulk purchasing agreements and long-term contracts for certain products. This allows for better forecasting and planning for both parties. For more information, please contact us at: +31(0)20 754 28 08 and hello@epic-operations.eu

Yes, you can request products that are not currently listed in our catalog. Our team is always on the lookout for new products and brands. Please contact us with your specific needs at: +31(0)20 754 28 08 and hello@epic-operations.eu